In 30 seconds Problem: Most training never survives contact with the daily job. Organisations invest in workshops, then wonder why behaviour reverts within weeks, assuming the fault lies with the…
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In 30 seconds Coached sales teams consistently outperform policed ones by 10–20%. Why? Because coaching fosters confidence, critical thinking, and meaningful client engagement—whereas policing drives compliance, fear, and short-term thinking.…
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In 20 seconds As we step into 2025, it’s clear that the fundamentals of trust, empathy, and delivering value remain timeless. However, the tools, methods, and contexts in which we…
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In 30 seconds Mastering soft skills, such as empathy, emotional intelligence, and active listening, is key to success in sales and service. These skills foster strong customer connections and help…
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To wrap up the end of the financial year here in Australia, we looked at the ten most-read articles of FY2324. The results are an interesting mix of all we…
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In 30 seconds Promoting salespeople to managing positions without upskilling them appropriately is like putting someone who is great at cooking for their family in charge of a full-scale restaurant…
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This is Sales Trend 6 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds Combining external sales training with internal…
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In December 2023 we published Barrett’s 12 Sales & Business Trends for 2024. This is a summary of that report, in case you missed it. For decades, the business world…
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Sales Trend 11 from the Barrett 12 Sales Trends for 2023 is about Learning and Development. By Jens Hartmann // Head of Learning and Development at Barrett In 30 seconds…
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Every business wants better sales performance from their salespeople and to have happy, loyal clients. If you look at the overwhelming content online about sales problems and issues, it focuses…
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